error when importing a PNG image

Forum|Forum|1 year ago
September 4, 2024
1 reply
151 views

I have a problem when placing a PNG file, it appears as if it is distorted, it is a 3000px png image,

The image is 64bits and it measures 3000px x 3000px.

Bug

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Srishti_Bali

Legend

Hi @KATO_

Sorry to hear you're experiencing this issue. Could you please provide a few more details, such as your operating system and the version of Illustrator you're using? Also, is the problem specific to a particular PNG file? If so, try resaving the PNG as PNG-24 in Photoshop and let us know if that resolves the issue.

Regards,

Srishti

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