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Participant
May 31, 2024
Answered

Error when saving files - Illustrator | macOS

  • May 31, 2024
  • 1 reply
  • 467 views

Je ne parviens plus à enregitrer mes documents que ce soit au format .ai ou .pdf
Dès que j'essaye Illustrator plante et se ferme et un message d'erreur s'ouvre. 
Impossible de trouver la solution à mon problème....

This topic has been closed for replies.
Correct answer Monika Gause

Illustrator needs to be set up to have full disk access

1 reply

Ton Frederiks
Community Expert
Community Expert
May 31, 2024

Did you already restart your computer?  Reset Preferences?

Try turning off save in background in Preferences:

Participant
June 1, 2024

Bonjour, 
Oui j'ai déjà essayé ces 3 manipuations, sans résultat... 

 

Ton Frederiks
Community Expert
Community Expert
June 1, 2024

Then you may want to contact Adobe support and ask for an agent:

https://helpx.adobe.com/fr/contact.html?rghtup=autoOpen