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M
Mazzhalla
Participant
February 6, 2020
Question

Error while opening a file on Illustrator 2020: Could not read file!

  • February 6, 2020
  • 2 replies
  • 616 views

I have worked with the same file for a long time (3 weeks) and suddenly i get this message screen saying: "Could not read file, because this extramodule can't read this fil"??

I have tried to update my Illustrator to the newest version 24.0.3 but without luck.

 

Please help someone:-)

 

Best regards

Mads

 

{Renamed by MOD}

[Moderator: Moved to the Illustrator forum]

This topic has been closed for replies.

2 replies

Srishti_Bali
Srishti_Bali
Legend
February 13, 2020

Hi Mads,

 

So sorry to hear about this issue. I agree with the suggestions shared above and would like to if the issue is resolved by that or not. If not, then please try these steps and share your observations:

  • Go to System Preferences > Security and Privacy > Full Disk Access > Check Adobe Illustrator. It will ask you to quit Illustrator and relaunch it again.

 

Regards,

Srishti

F
Community Expert
Francesco Della PerutaCommunity Expert
Community Expert
February 6, 2020

Please try to move a copy of that file in another folder an then reopen it... The problem It may be related to some plugin or to corrupted linked files.

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