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Error while saving templates in Illustrator:"You don’t have permission to save in this location"

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I just updated AI yesterday (I know a little late) and it seems to have lost my saved templates. When I try to create a new template file (create new artboard with the right dimensions then go to save template) It opens the Adobe folder that the templates are saved in. Makes sense. Though it will not allow me to save there. I had no issues before the update. Am I missing something I should do?

Before you ask, yes, I did google it and I can't find a fix for it. All I want is to make this the default template whenever a new file is opened up.

{Renamed by MOD}

Ton FrederiksCorrect answer

Community Expert

Thanks! That helped me setup the template I needed to save immediately, but do you know if there are settings to change so I don't have to do that every time?

Select the templates folder and choose Cmd i (get info).

Scroll down and unlock the lock on the bottom right.

Enter your Admin password.

Change the permissions for Everyone to Read & Write

tinydeerstudio

Participant

What would the fix be for this same issue on a Mac?

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Ton Frederiks

Community Expert

Save it on the desktop and copy it to the Illustrator Application folder > Cool Extras > (your language folder) > Templates and give your administrator password when prompted.

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tinydeerstudio

Participant

Thanks! That helped me setup the template I needed to save immediately, but do you know if there are settings to change so I don't have to do that every time?

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Srishti_Bali

Legend

Hi there,

I would like to know if the steps suggested above worked for you, or the issue still persists.
Kindly update the discussion if you still need assistance with it.

Thanks,
Srishti

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Srishti_Bali

Legend

Hi there,

While updating applications, sometimes the permissions on application folders get affected. Please try following the steps shared here (https://helpx.adobe.com/in/illustrator/kb/preferences-folder-read-only-error.html) and let us know how it goes.

Regards,

Srishti

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K

KinkEngineeringAuthor

Participant

I have already done this, and I have nothing under the deny collum. This is not the issue.

The picture I tried to attach last time didn't seem to want to add. I'll try again.

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Srishti_Bali

Legend

Thanks for trying that. Looks like your account doesn't have Admin privileges? Please try following these steps and let us know how it goes:

Go to C:\Program Files
Right click "Adobe" folder.
Select Properties > Security, and click Edit.
In the Permissions dialog, select your user name.
In the Permissions area, de-select the Deny checkbox.
Click OK twice.
Then Restart Illustrator and try to save templates.

Regards!

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