Errors when Illustrator starts

Forum|Forum|1 year ago
June 10, 2024
2 replies
301 views

Hi.

I'm getting an error about plug-ins, when I start Illustrator.

(see attached pictures)

When I start I first get the error about a plug-in and the get 2 more "unknown" errors, and then Illustrator actually starts up and is useable.

I've tried every surgested fix, including a clean install, using the Adobe cleaning tool, removing ALL Adobe programs.

Bug

This topic has been closed for replies.

A

Anubhav M

Community Manager

Hello @Bruno Busk30346631lirt,

We're still waiting for your response on this issue. Please update the discussion to let us know if it has been resolved or if you still need assistance.

Thanks,
Anubhav

Ton Frederiks

Community Expert

Did you try to contact Adobe Support? They can look into your system.

Ask for an Agent:

https://helpx.adobe.com/contact.html?rghtup=autoOpen

A

Anubhav M

Community Manager

Hello @Bruno Busk30346631lirt,

I'm sorry to hear about your experience. Would you mind trying the suggestions in this help article (https://adobe.ly/3xbvTPJ) and letting us know if they help?

Looking forward to hearing from you.

Thanks,

Anubhav

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