Participant

Answered

Export for screens not working - "unable to export the following files"

Forum|Forum|4 years ago
July 6, 2021
6 replies
8567 views

I have been having a problem recently with the Export for Screens option not functioning. It seems no matter what I try, I am consitantly getting the same error and nothing happens. I can save out each individual artboard, but this is a huge waste of time. Has anyone else had this problem? Any ideas on how to solve it?

Correct answer mark_2138

I was having the same issue, tried several things like saving as jpg vs png and was not having any luck... BUT

I figured out that my artboard names all used the "&" so I renamed the artboards without it and everything was back to normal.

I notice you have "+" and "," in your file name. Might try deleting those characters!

C

compellingelegance

Participant

My solution: I had recently renamed the PDF settings preset, so the fix was to click the gear and select the preset again with the new name.

E

escaped.light

Participating Frequently

I was just having this problem too.

The first time it happened, I moved the Artboard's art onto it's own independent layer, and then decided to update the name to something better while I was there, and it exported just fine. So, I thought it was because of the layer thing.

Then the second time it happened, I tried moving the artwork onto its own layer, but then it kept failing, so I decided to search google and landed here. Saw the correct answer pointing out that special characters in the Artboard name were causing their problem, but when I looked at mine, I didn't have any special characters in the Artboard names, and it still wouldn't export!

I was about to give up for the night, but then I noticed that I had a space as the first character in all my Artboard names. So, I deleted that, and boom... It exported no problem! Turns out, that's what fixed it for me the first time, but I didn't realize it.
Either way, if anyone else is still having issues, check and make sure you don't have a space as your Artboard name's first character.

M

mark_2138Correct answer

Participant

I was having the same issue, tried several things like saving as jpg vs png and was not having any luck... BUT

I figured out that my artboard names all used the "&" so I renamed the artboards without it and everything was back to normal.

I notice you have "+" and "," in your file name. Might try deleting those characters!

A

Astonished_motivation5639

Inspiring

Hi @defaultzvqsx3fjwri0 hope you are doing fine !

Try resetting Illustrator preferences (ctrl + alt + shift on launch)

Also check file permissions, export location and available disk space. If the issue persists, update Illustrator or try exporting in a different format.

A

Anubhav M

Community Manager

Hello @Enthusiastic_Palette5EBD,

Would you mind confirming if Illustrator behaves this way with all files, if this happens when exporting to a specific folder location, and a screenshot/screen recording of the problem (if possible) so I can better assist you?

Looking forward to hearing from you.

Anubhav

P

Patrick594852

Participant

I have the same problem, however, I tried saving it to my Desktop and it doesn't work. I think that it's too big since the artboard is about 10000x10000 pixels. I want to show some of my friends an unfinished train map by only exporting on PDF.

A

Anubhav M

Community Manager

Hello @Patrick594852,

I'm sorry to hear about your experience. Would you mind sharing more details, like the OS/Illustrator version, and if Illustrator behaves this way with all files, so I can better assist you?

Also, kindly try copying the objects/layers from this file to a new one and then try saving as a PDF to see if it helps.

Looking forward to hearing from you.

Anubhav

E

Enthusiastic_Palette5EBD

Participant

Hello Anubhav! I'm facing the similar issue. I'm not able to export my assets to svg format. I'm currently using Illustrator version 29.3.1(64 bit) & my OS is:

Edition: Windows 11 Home Single Language
Version: 24H2
OS Build: 26100.3194

My laptop is ROG Strix G513QE

Doug A Roberts

Community Expert

Does it work if you try a different folder or your desktop?

D

defaultzvqsx3fjwri0Author

Participant

It does work if I save it to the desktop... still a time waste having to move it to the appropriate folder. It doesnt seem to want to go anywhere other than the desktop.

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