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C
chairmanmao
Inspiring
October 2, 2018
Question

Export Illustrator to Photoshop Massive Fail

  • October 2, 2018
  • 2 replies
  • 657 views

I thought I was used to Adobe's occasionally bizarrely non-functional UI, but this is a new one... Environment is Windows 10, all the latest updates, both on Windows and the Adobe (cloud) products. i7 system with 16GB of RAM.

I have a simple Illustrator file. It contains a cropped image, and about ten paths in four layers. When I do Export As -> Photoshop, using all the defaults, the export process starts...and then after a few seconds the Illustrator screen goes completely black, and Illustrator appears to freeze (i.e., no further movement of the export progress bar, Windows reports only limited CPU usage, etc).

Being able to export from one of your file formats to another of your file formats, if at all possible, ought to be drop dead simple and foolproof. You control both sides of the technology, after all!

But not if the UI is written by Adobe, apparently.

Workarounds? Thoughts?

This topic has been closed for replies.

2 replies

J
jdanek
Inspiring
October 2, 2018

Can you Export > .tiff?  Have you setup your scratch disk(s)?  Have you tried to open the file using Photoshop and then Save As > .psd?

C
chairmanmaoAuthor
Inspiring
October 2, 2018

Haven't tried TIFF, but I was able to export to PNG. Scratch disks are set up.

Didn't know you could open an Illustrator file in Photoshop. I just tried it, and was able to open the Illustrator file and save it as PSD. Unfortunately, the layers disappeared (i.e., the Illustrator file was flattened), and I was hoping to preserve them.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 2, 2018

Does this work with different files?

Does it work with a newly created file?

How large is your file?

Exactly where is the file located?

Exactly where are you exporting to?

C
chairmanmaoAuthor
Inspiring
October 2, 2018

Haven't tried with different files. The file is newly created, just today. The Illustrator file is about 3.5MB. The file is located in my desktop file system.

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