Answered

Export Issue

6 replies
995 views
Translate

I exported my work which have a white background but exported video shows black background. How to fix it?

Import and export

This topic is closed to new replies. Start a new post to keep the conversation going.

Monika GauseCorrect answer

Community Expert

You exported a PNG. They can be transparent. Your image viewer shows a dark grey background where there is nothing below. Do you need the image to be transparent, because you want it on different backgrounds? In that case leave it like this and put it on whatever background you like. Otherwise turn off the transparency when exporting in the Export options (click on the cogwheel icon to the right edge of the dialog)

MahaMNAuthor

Thanks for all.

Translate

Monika Gause

Correct answer

Community Expert

You exported a PNG. They can be transparent. Your image viewer shows a dark grey background where there is nothing below. Do you need the image to be transparent, because you want it on different backgrounds? In that case leave it like this and put it on whatever background you like. Otherwise turn off the transparency when exporting in the Export options (click on the cogwheel icon to the right edge of the dialog)

Translate

MahaMNAuthor

Monika Gause, thanks for the detail explanation.

Translate

Mylenium

Legend

The artboard is transparent. You need to add a white object below or turn off the transparency usage.

Mylenium

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.