Exported files “unable to be found or deleted”

Question

Hello,Currently working in illustrator, and trying to export a design I've been working on as a JPEG or PNG. It seems to export fine in the program, but when I go to open it in documents, it says the explorted file was "renamed or deleted."  I have done this in the past with this particular file without issue. I didn't start having this issue until I updated to the latest version of AI. I'm very lost and have no idea how to resolve the issue. Please let me know! Thanks.

Ivana24247104ndbd · Accepted Answer

Hello,

It turned out to be a very simple fix! I had my primary document saved to the cloud, which I why I wasn't able to import it to my library. Re-saving the document back to my PC's storage solved the issue immediately. (:

Hadn't worked with the library before so it threw me off.

Thanks for your help!

Monika Gause · Answer

Is there an update available for Windows 11?Does Illustrator have full disk access and is allowed to write in that folder?Does it work when you export to a different location?

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