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claireh32055912
Participant
Jun 5, 2019 10:45 PM UTC
Question

Exporting extra space around artboard

Hi, I'm trying to export a file to PDF, however everytime I do this it is exporting extra space around my artwork that is not there. How can I resolve this?

Adobe Illustrator crashed and went non responsive then had to shut down and recover the file. I then tried creating a new file and copying the artwork across, however I'm still having this issue.

14 replies

Cheng5C3C
Participant
Aug 21, 2024 8:40 PM UTC

Hey this is really old but I found the solution!! Check "Use Artboards" in the export popup under "Format." fixed it for me.

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    Onion Knight
    Participant
    Sep 26, 2024 5:29 PM UTC

    THIS SAVED ME! THANK YOU!

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    mikeywetzel
    mikeywetzel
    Participant
    Nov 21, 2019 2:07 PM UTC

    So, basically no one knows how to fix this. I've been scouring the web, and this issue apparently goes back for years, and the same non-solutions are offered: change your bleed (which is already zero), check outline mode (which show no issues), check your clipping mask (I have none to begin with), check your artboard size (it's correct), etc..

    Older non-solutions suggest some save options, which don't seem present in 2019 versions.

    jdanek, have you since found a solution?

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      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      Nov 21, 2019 2:22 PM UTC

      Please upload the AI file and the PDF to Dropbox or the like so someone can take a look at it.

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      Joely10623436
      Community Expert
      Joely10623436Community Expert
      Community Expert
      Jun 11, 2019 5:26 PM UTC

      The problem is the OFFSET/BLEED of your canvas…

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      claireh32055912Author
      Participant
      Jun 19, 2019 4:08 AM UTC

      Hi Toughmedia, I've tried to export in a file with no bleed and I get the same result

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        jdanek
        Inspiring
        Jun 6, 2019 1:26 AM UTC

        It looks like your artboard is smaller than the page size. 

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          claireh32055912Author
          Participant
          Jun 7, 2019 4:44 AM UTC

          Thanks, Can you please run me through how to change my page size, so its the same as my artboard?...as I didn't actually know there was one and can't seem to see any answers when I google it

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          italosan
          Community Expert
          italosanCommunity Expert
          Community Expert
          Jun 7, 2019 10:55 AM UTC

          Hi, to change the size of your artboard, all you have to do is click on window> artboards. Then in that window click on the symbol to the right your artboard. This will bring up Artboard Options. There you can modify the width or height.

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