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Known Participant
December 16, 2022
Question

Extreme long Save time

  • December 16, 2022
  • 2 replies
  • 535 views

I'm working with large files sometimes, but I can't believe how long it takes to save files onto my hard drive, which is fully SSD — working on macOS 12.6 here. I thought my recently new MacBook Pro M1 Max with 64 GB memory would be faster. Really disappointed, whether it's because of Illustrator 27.0 or my Mac.

 

Anyone else having the same issue?

This topic has been closed for replies.

2 replies

Anshul_Saini
Community Manager
Community Manager
December 28, 2022

Hi @pnsyd,

 

Thanks for reaching out. Would you mind confirming the file size and time taken to save the file? Would you mind sending a sample file, and I will check the time to save a copy of the file on the M1 Max? Also, would you mind updating to macOS 13.1 & v27.1.1 release recently and see if that helps?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

Monika Gause
Community Expert
Community Expert
December 16, 2022

What's in the files, how large are they?

Do you save them into a synchronized folder?

Is there text in those files?

Which options do you chosse when saving? If as AI, can you try and turn off PDF compatible?

Can you try and turn off background saving in the preferences? Does that help?

 

pnsydAuthor
Known Participant
December 18, 2022

It depends. The file sizes vary from a few MB and can reach GB.

I'm working from my desktop.

Some have text, and some are outlined.

The issue occurs when I save it as a native AI file. Turning off PDF compatibility means that I won't have a preview of the document. Saving a copy as a PDF is usually faster.

I tried to turn off background saving, but that doesn't make a difference.

Monika Gause
Community Expert
Community Expert
December 18, 2022

Did you already check your harddisk for issues?

Is there enough space on it?

 

You can also contact Customer Care: https://helpx.adobe.com/contact.html (chat is in the bottom right)