Extreme long Save time

Forum|Forum|3 years ago
December 16, 2022
2 replies
535 views

I'm working with large files sometimes, but I can't believe how long it takes to save files onto my hard drive, which is fully SSD — working on macOS 12.6 here. I thought my recently new MacBook Pro M1 Max with 64 GB memory would be faster. Really disappointed, whether it's because of Illustrator 27.0 or my Mac.

Anyone else having the same issue?

Performance

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Anshul_Saini

Community Manager

Hi @pnsyd,

Thanks for reaching out. Would you mind confirming the file size and time taken to save the file? Would you mind sending a sample file, and I will check the time to save a copy of the file on the M1 Max? Also, would you mind updating to macOS 13.1 & v27.1.1 release recently and see if that helps?

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks,
Anshul Saini

Monika Gause

Community Expert

What's in the files, how large are they?

Do you save them into a synchronized folder?

Is there text in those files?

Which options do you chosse when saving? If as AI, can you try and turn off PDF compatible?

Can you try and turn off background saving in the preferences? Does that help?

P

pnsydAuthor

Known Participant

It depends. The file sizes vary from a few MB and can reach GB.

I'm working from my desktop.

Some have text, and some are outlined.

The issue occurs when I save it as a native AI file. Turning off PDF compatibility means that I won't have a preview of the document. Saving a copy as a PDF is usually faster.

I tried to turn off background saving, but that doesn't make a difference.

Monika Gause

Community Expert

Did you already check your harddisk for issues?

Is there enough space on it?

You can also contact Customer Care: https://helpx.adobe.com/contact.html (chat is in the bottom right)

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