Skip to main content
Participant
May 14, 2021
Question

Failed to open "text import option"

  • May 14, 2021
  • 2 replies
  • 305 views

Hello,

I have a problem with an Ai file that I can not open.  It is a drawing that I had started on illustrator, I saved it as I do every time but when I come to open it it shows me a window "option to import text". 

But I have no texte in this file.
if I try to tick boxes anyway and click OK, it opens up a white image with just a red square in the middle. 
I do not know what to do, thank you in advance for any help.

 

This topic has been closed for replies.

2 replies

Kurt Gold
Community Expert
Community Expert
May 14, 2021

Which version of Illustrator are you using?

 

Can you share this Illustrator file that may or may not be an .ai file, so one may have a look at it?

 

Mylenium
Legend
May 14, 2021

https://helpx.adobe.com/illustrator/how-to/recover-files.html

 

Otherwise it's probably a hopeless case. You may want to safe additional copies/ backups every now and then on future projects to prevent such situations.

 

Mylenium