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Dynamic_Mirage5C95
Participant
August 7, 2024
Question

Falla con mis aplicativos de adobe

  • August 7, 2024
  • 1 reply
  • 104 views

tengo mi cuenta institucional al uso, pero el illustrator me cierra y solo me quiere cobrar un plan 

 

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1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
August 7, 2024

Can you check if any of this helps: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 8, 2024

Hello @Dynamic_Mirage5C95,

We understand that encountering technical issues can be frustrating. I hope Monika's suggestions helped resolve the problem. If not, kindly share more details, like the exact version of the OS/Illustrator and screenshots, so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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