Skip to main content
Participant
October 5, 2023
Question

File Completely Vanished

  • October 5, 2023
  • 4 replies
  • 173 views

Hello!

I absolutely cannot find my AI file anywhere. I was accessing it through recent files (my bad), however it's been pushed off the list. I know for a fact that its saved. The strangest thing is that when I open the JPEG of the last exported artboard in Illustrator, and then go to the recent files page, the file preview shows as if all the artboards are there and its the AI file. I'm fully lost and moderately panicked so any help is appreciated.

Thank you!

This topic is closed to new replies. Start a new post to keep the conversation going.

4 replies

Doug A Roberts
Community Expert
Community Expert
October 5, 2023

Were you saving it locally? Can you use your OS search function to find it?

Participant
October 5, 2023

I've tried that and it didn't come up unfortunately. I thought I was saving it to the cloud but it's not in my files.

Doug A Roberts
Community Expert
Community Expert
October 5, 2023

Are you logged in to the same CC account? You see nothing under Files in the CC app?