File is blank but layers and paths are still visible

Question

I have turned on my computer opened a file that I was working on last week but the file shows nothing, I can see the preview, the paths, and the layers. When switching to outlines everything is still visible. I have sent the file to others and they are seeing the same thing.

I can copy and paste items into a new file and it is shows up fine.

Is this file corrupted or is there a setting I need to adjust?

Monika Gause · Accepted Answer

If they show up after copying into a new file, then that's what I'd do. Maybe the file got corrupted. You can perserve layers using the option in the Layers panel menu

Anubhav M · Answer

Hello @peg00779,

We understand that encountering technical issues can be frustrating. As suggested by Monika, it could be possible that the file is corrupted. Would you mind sharing the file here or via DM (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), so we can check it on our end? Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to your response.

Thanks,

Anubhav

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