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January 8, 2009
Question

???"File is not readable"???

  • January 8, 2009
  • 21 replies
  • 75826 views
Me and my co-worker have been having this issue recently where we will create a file, save it, come in the next day, and we get an error saying "File is not readable", but if I try to open my file on my co-workers machine, it opens fine. It happens randomly but frequently. It happens when placing Photoshop files in Illustrator. We are currently running CS4 on WinXP machines running SP3. Both machines have 4gigs of RAM. Also, when we try to same some files, we get a message saying "The file may be read only, onother person may have the file open, or the file may be saved in another folder.", and when OK is pressed, Illustrator bombs. Any ideas???
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    21 replies

    Participating Frequently
    October 3, 2017

    My WORKING SOLUTION !!

    Just clean-up Temp directory on WINDOWS (C:\users\....\AppData\Local\Temp) 64GB fried and problem solved... I do not have any idea how.

    N8tivSEO
    Participant
    November 3, 2015

    Hello guys and girls,

    I had the exact same problem, "The file is not readable."…  Very frustrating and annoying to say the least…

    My solution was increasing the size of my scratch disk… The original size of my scratch disk was 4.25 GB, you'd think that was big enough… Apparently it wasn't, I increased it to  7.5 GB.

    For now, I don't have any problems opening or working with .AI files…

    Hopefully this, will help a few of you out there.

    Participant
    December 12, 2013

    Hoping someone may find this useful, I got this error "File not readable" and the fix for me was really simple: I was running out of space on my hard drive, when I made some room and opened the file no problem.

    May 24, 2013

    my solution - more a workaround like for win/cs4:

    1. close illustrator

    2. temporary rename the image folder OR rename your image

    3. open illustrator

    4. hit "ignore"  missing file paths

    5. rename your folder or images to the old name

    6. jump back to illustrator

    7. now illustrator should automatically check the old file paths and asks you to update - klick yes

    now everything should be fine again.

    hope this helps

    christian

    Participant
    December 6, 2011

    Our issue at work turned out to be the upgrade to the new Pantone Plus library. It causes ALOT of problems. The thing to do is install it but then reinstall the OLD library as the default and have the Plus library somewhere else where you can access it when you need to.

    Did I get a raise for solving this problem that no one else in the entire company could solve? No.

    SIcsempertyrannis
    Known Participant
    December 28, 2011

    How do you do that, goldin?

    Participating Frequently
    July 13, 2011

    Same issue, just wanted to pile on the discussion.  Breaking links to the files seemed to work as an emergency fix, but this is really a pain.

    CS5, Windows 7, plenty o RAM and CPU ....  dealing with some large files for a vehicle wrap, but nothing truly crazy.

    Participant
    June 18, 2011

    Hi All!

    I've found my self with the same problem, since yesterday and not before! Couldn't open any small tiff RGB or Cmyk, but JPG was allright.

    When reading this forum with complicated solutions, suddenly I've remebered one option wich I've changed yesterday, wich is... SCRATCH DISKS options! Yes,

    I've changed the S.Disk from Startup to another fisical hardisk wich I have in my Pc. Now I've returned to my original configuration and everything is back to normal again. Hope this could help you all.

    Another thing. In Photoshop, when I've done the same, the photoshop wouldn't start. Why? I don't know...

    DON'T MESS WITH SCRATCH DISKS 

    Adobe CS4, Win 7 64bits, Two hard drives, 4 partitions

    March 5, 2011

    I dont know if this is the solution ( in fact I read the solution from Adobe but it's so confuse) . Here is mine :

    - Deleted the linked file or move it to another folder.

    -  Restart Illustrator , open ur file , ignore the box , seperate ur file to smaller document and replace the missing file.

    Hope it works for u

    MicahBurke
    Community Expert
    Community Expert
    March 5, 2011

    Hmmm... problem is it might be any one of a dozen images. Good ideas though.

    March 6, 2011

    Ignore the box when it asks u replace . ignore or cancel the link . Choose ignore . Then copy ur artwork to another document with smaller images

    Participant
    February 11, 2011

    Hello people,

    I have been experiencing the same problem for a long time and I have discovered a workarround that works for me.

    I simply start illustrator as administrator and everything works, for me at least.

    I'm using Windows 7 64bit, Illustrator cs5 latest update, C2D 2,5ghz, 2gb ram

    Hope this helps.

    Participant
    September 30, 2010

    From my perpective this problem has cropped up from CS4, well i deal with many agencies who look like they're hiring people from the art schools who got the lowest score in designing. Well the problem occurs when i have EPS files that exceed the 200mb mark [ in some cases i had file sizes exceeding the 2gb mark, sadly ] and this saps illustrator's ram allocation, which leads to the problem. Well for one thing i guess the team developing illustrator have not really taken into consideration that now that we have moved to 64bit systems we do need illustrator to be able to juggle the ram and memory more effectively. So in finishing i say like me we all have to soldier on, until someone wakes up and sorts out this problem.