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Kathie280217711abo
Kathie280217711abo
Participant
March 27, 2026
Question

File name disappears after entering a space while typing during saving - Illustrator on macOS

  • March 27, 2026
  • 7 replies
  • 114 views

Recently, when I go to save a new file and write the file name the entire text will disappear after I enter a space into the file name. For example: if I want to write “3.27.2026_file name here” everything will disappear once I hit space after “file”. I can get around this by not entering any spaces, but it’s not an ideal workaround and more importantly just doesn’t seem to make any sense as to why it started happening.

 

Can confirm that it happens on multiple Adobe programs; both Illustrator and Indesign have this issue when I go to save a new file. It seems to have started after a recent Mac update, but I only experience this issue when saving in Adobe programs.

      7 replies

      K
      katiec50539493
      Participant
      April 1, 2026

      The same just started happening to me about 2 days ago. Before then, I had no problems exporting InDesign files with the naming convention my work requires. I try to type “36. Mr. Wilson” or something similar with the number, a period, and then a space before the file name, and as soon as I hit space after the period, it erases the whole file name. I just had a remote session with an Adobe tech and they couldn’t figure out why it happened. Their solution was a workaround of using no periods in the filename. Sadly, I need to use the period for the work I do, but until this can be resolved, I guess the only option is the workaround.

      And in case it helps, I just updated to Tahoe recently too.

      • InDesign Version: 21.3 (just updated)
      • Mac Version: 26.4 (updated a few days ago)
      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      April 1, 2026

      Hello ​@katiec50539493 

       

      That does seem strange. Could you check if this happens when saving to other folder locations on the internal drive, so we can investigate this further?

       

      Also, try enabling Full Disk Access under macOS preferences for InDesign and share your observations.

       

      Looking forward to hearing from you.
      Anubhav

      Khoopy
      Khoopy
      Participant
      March 31, 2026

      I just updated to Tahoe and the same exact issue has started

       

        Mihaly Slo
        Mihaly Slo
        Participant
        March 31, 2026

        Let me know if you find a fix. What Mac do you have?

         

        Is it happening in Finder for you?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        March 31, 2026

        Hi ​@Kathie280217711abo & ​@Mihaly Slo, 

        Thank you for reaching out. In addition to what our expert has asked,  I am also unable to reproduce the issue on my end. Would you mind sharing a recording of the workflow for investigation? Please also share the version of Illustrator installed on your machine. 

        Have you noticed the issue happening after updating the macOS? 
        Does that happen with all files?

         

        We will try our best to help you.

         

        Thanks,

        Harshika

          K
          katiec50539493
          Participant
          April 1, 2026

          I actually am experiencing the same issue. After doing a remote session with an Adobe tech, their only solution was to include no periods at all in the name. It worked fine before updating to Tahoe 26.4 a few days ago, so it does seem to be connected to that. I know the files are not corrupted, since when I create a brand new file and include a period followed by a space (per my work’s file naming convention) I have the same problem. If I open another file and edit the name to add a period followed by space, it starts having the same problem. In the attached video, I show trying to add “_1-Sided” at the end of the file name, but it just erases the file name.

          • InDesign Version: 21.3 (just updated)
          • Mac Version: 26.4 (updated a few days ago)
          Mihaly Slo
          Mihaly Slo
          Participant
          March 30, 2026

          Have this exact same issue on a Macbook 2021 running Tahoe, only started happening since that update. Everytime I put in a . and hit space it clears the name. 

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            March 30, 2026

            again, use wrb safe names 

            M
            Community Expert
            Manan JoshiCommunity Expert
            Community Expert
            March 29, 2026

            Just a guess do you have any text replacement macros active on your MAC. Such issues happen to me sometimes and they always trace back to such automations

            -Manan
            leo.r
            Community Expert
            leo.rCommunity Expert
            Community Expert
            March 27, 2026

            I can’t reproduce it on Tahoe. What’s your macOS version?

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            March 27, 2026

            follow web-safe naming conventions.

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