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Participant
October 25, 2025
Question

File recovered, but nowhere to be found

  • October 25, 2025
  • 1 reply
  • 60 views

Hi all, i was working last night and illustrator decided to crash, and i had not saved in quite awhile (im on mac tahoe 26.0 and illustrator 29.2.1). when i reopen, i get the recovery pop-up, but i have no idea how to access/find these files. Tutorials online say to find the .aid file in illustrator recover data in finder, and to just open that in illustrator, but that is not physcially possible. I tried copying the recovery file, and giving it an .ai file extension instead, but that wont open in illustrator either. any tips please? when i reopen the normal file (not recovered file) it just loads to my last save. I have not saved the file since adobe crashed and i lost my progress.

1 reply

CarlosCanto
Community Expert
Community Expert
October 25, 2025

were you able to find the *.aid files? those should open in Illustrator. But according to the official help file it onand ly works with version 29.1 and earlier

 

https://helpx.adobe.com/illustrator/kb/recover-files-after-crash.html