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Kitty Lai Yung Syn
Participant
June 3, 2020
Answered

File suddenly missing

  • June 3, 2020
  • 1 reply
  • 473 views

I still able to open InDesign, but for Ps and AI, it shows something like this. I have tried to reinstall the app but I still could not open it. Please help me! I have to get my task finish in this week 😞

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Correct answer Doug A Roberts

Hi, please read this article and see if following the steps provided works for you:

 

https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html

1 reply

Doug A Roberts
Community Expert
Doug A RobertsCommunity ExpertCorrect answer
Community Expert
June 3, 2020

Hi, please read this article and see if following the steps provided works for you:

 

https://helpx.adobe.com/illustrator/kb/vcruntime-error-on-launch.html

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