Files automatically printing bitmap

Question

Hello, my files from both illustrator and indesign are printing only in bitmap. In the print dialogue under advanced, I uncheck bitmap, but in the print summary it says it's still active. My printer does have postscript capabilities.

Nichole5E4D · Accepted Answer

I contacted the printer manufacturer and they suggested installing the latest print driver for my mac, so I did and restarted my mac, but the issue is the same. I don't believe it's an issue with the printer because when I tried printing to that same printer from indesign on a windows pc the it did allow me to turn off bit map.

The issue has been solved! It ended us that when I added the printer in the first place I didn't select adobe postscript printer in the drop down.

Monika Gause · Answer

And why do you think they are printing in bitmap?

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