Skip to main content
Inspiring
October 24, 2023
Answered

Files automatically printing bitmap

  • October 24, 2023
  • 1 reply
  • 1561 views

Hello, my files from both illustrator and indesign are printing only in bitmap. In the print dialogue under advanced, I uncheck bitmap, but in the print summary it says it's still active. My printer does have postscript capabilities. 

Correct answer Nichole5E4D

I contacted the printer manufacturer and they suggested installing the latest print driver for my mac, so I did and restarted my mac, but the issue is the same. I don't believe it's an issue with the printer because when I tried printing to that same printer from indesign on a windows pc the it did allow me to turn off bit map.


The issue has been solved! It ended us that when I added the printer in the first place I didn't select adobe postscript printer in the drop down. 

1 reply

Monika Gause
Community Expert
Community Expert
October 24, 2023

And why do you think they are printing in bitmap?

Inspiring
October 24, 2023

I have no idea, that's kinda why i'm posing the issue..

Monika Gause
Community Expert
Community Expert
October 24, 2023

Can you please post a photo of the result so we cann see it?

It might be halftone screening, not pixels.