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Inspiring
October 24, 2023
Answered

Files automatically printing bitmap

  • October 24, 2023
  • 11 replies
  • 1610 views

Hello, my files from both illustrator and indesign are printing only in bitmap. In the print dialogue under advanced, I uncheck bitmap, but in the print summary it says it's still active. My printer does have postscript capabilities. 

Correct answer Nichole5E4D

I contacted the printer manufacturer and they suggested installing the latest print driver for my mac, so I did and restarted my mac, but the issue is the same. I don't believe it's an issue with the printer because when I tried printing to that same printer from indesign on a windows pc the it did allow me to turn off bit map.


The issue has been solved! It ended us that when I added the printer in the first place I didn't select adobe postscript printer in the drop down. 

11 replies

Monika Gause
Community Expert
Community Expert
October 24, 2023

And why do you think they are printing in bitmap?

Inspiring
October 24, 2023

I have no idea, that's kinda why i'm posing the issue..

Monika Gause
Community Expert
Community Expert
October 24, 2023

Can you please post a photo of the result so we cann see it?

It might be halftone screening, not pixels.