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Participating Frequently
Jan 20, 2026 3:08 PM UTC
Question

Font filter crashes after 30.1 update

After upgrading Illustrator to version 30.1 (on Windows 11) with the new font filtering system, everytime I try to use it I get the hour glass hang until either it just backs out of the selection with no filtering or Illustrator crashes. Filtering used to work until the update changed the system.

3 replies

Clever_Ocean15A9
Inspiring
Jul 14, 2026 4:28 PM UTC

I am having the same issue

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Anubhav M
Community Manager
Community Manager
Jul 14, 2026 4:54 PM UTC

Hello ​@Clever_Ocean15A9 

 

I’m sorry to hear you’re running into similar issues with Illustrator. Would you mind trying the suggestions shared earlier (https://community.adobe.com/questions-652/font-filter-crashes-after-30-1-update-1616200?postid=7657930#post7657930) and let us know if they help?

Looking forward to your response.
Anubhav

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Anubhav M
Community Manager
Community Manager
Jan 20, 2026 7:16 PM UTC

Hello @AtrocitySale,

I'm sorry to hear about your experience. Could you try the suggestions shared in this help article (https://adobe.ly/3YPg2k7) and let us know if they help? Also, try to run Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

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