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K
kanal_9235
Participant
June 24, 2025
Question

Font Selection Behavior in Illustrator 2024

  • June 24, 2025
  • 2 replies
  • 659 views

I am a long-time user of Adobe Illustrator and I’d like to report a usability issue I’ve encountered in the 2024 version of the software.

In previous versions, when browsing fonts, I was able to pick up from the last selected font when re-opening the font list. For example, if I selected a font starting with the letter "J", and then decided to change it again, the font list would open starting from that same position ("J"), allowing me to continue browsing without unnecessary repetition.

However, in the 2024 version, this behavior seems to have changed. Now, every time I re-open the font list, it resets and starts from the top (letter "A"), regardless of which font was previously selected. This causes a significant loss of time, as I have to scroll through fonts I’ve already seen to return to where I left off.

This change negatively impacts my workflow. 
What should I do?

Best regards.

2 replies

K
kanal_9235Author
Participant
July 1, 2025
I hope someone can help me.
Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
July 1, 2025

Hello @kanal_9235,

Thanks for your patience. It seems there might be a problem with Illustrator's preferences for the latest version that might be causing this problem. To test this, could you try running Illustrator under a different administrator account (Windows / macOS) and checking if it helps?

If the problem persists, try the following steps and share your observations:

Looking forward to hearing from you.
Anubhav

K
kanal_9235Author
Participant
July 1, 2025
Thank you very much for your interest.
I tried everything you said. The result is the same 😞
Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 24, 2025

Hello @kanal_9235,

Could you share more details, like the version of Illustrator where you were able to do this, along with a small screen recording of your workflow (if possible), so I can better assist you?

Looking forward to hearing from you.
Anubhav

K
kanal_9235Author
Participant
June 24, 2025

First of all, thank you for your answer.
I don't remember which version it was, but it was one of the previous versions.
I sent a video recording for better understanding.
I hope I was able to explain my problem. Thank you again...

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
June 26, 2025

Thank you for sharing the requested video—it’s been helpful in understanding the issue.

Could you please share the details of your operating system? Additionally, does this behavior occur with other Adobe applications, such as InDesign?

Have you noticed this change in behavior following the recent release? It would also be beneficial if you could test the issue using a previous version of Illustrator and let us know the outcome. This will help us with further investigation.

We’re happy to assist you further. 

Thanks,

Harshika

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