Skip to main content
C
Chaerin31215202zgtg
Participant
July 21, 2023
Answered

Free trial

  • July 21, 2023
  • 1 reply
  • 165 views

Hello! I have never posted here before but I do have a concern,

 

My free trial finished on the 19th of July and I cancelled it on the same day, however I got an email saying they failed to get a payment from. I was wondering why they were requesting payment even though I already cancelled? 

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer Monika Gause

Please contact Customer Care about payments: https://helpx.adobe.com/contact.html

 

They are the only ones who can access accounts. 

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
July 21, 2023

Please contact Customer Care about payments: https://helpx.adobe.com/contact.html

 

They are the only ones who can access accounts. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices