"ftp.adobe.com/pub/adobe/illustrator" not exist all!

Forum|Forum|7 years ago
May 18, 2019
1 reply
1373 views

Hi adobe's stuff,

I got illustrator CS3 win recently.

So I installed it to my computer, and I wanted to update it to 13.0.2.

I tried to get update programs from following adobe download site.

https://supportdownloads.adobe.com/product.jsp?product=27&platform=Windows

But I could'nt download it(it always says "was not found on this server").

I thought something is wrong, so I checked following ftp site.

ftp://ftp.adobe.com/pub/adobe/

Oh No! illustrator's directory was not exist!

Someone had erased it by mistake?

I need update programs!

Please restore it!

This topic has been closed for replies.

Correct answer Monika Gause

Please contact support Contact Customer Care

If that version is not currently associated with your Adobe ID, you will need to provide proof that you bought it.

Monika Gause

Correct answer

Community Expert

Please contact support Contact Customer Care

If that version is not currently associated with your Adobe ID, you will need to provide proof that you bought it.

W

wirequireAuthor

Participant

Thank you reply.

I'll try to contact support.

However whole directories has gone....

Isn't it big problem to everyone?

T

Test Screen Name

Legend

For a long time people have assumed downloads will be there forever, so they didn't keep the software they paid for. Well, those days are properly over now. Software not saved may well be lost forever. Don't forget to save it OUTSIDE YOUR COMPUTER.

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