Generate background doesn't work

Question

Hi All!I've asked to generate background in rectangle for description "White room, curtains and window at the left" and got "One or more words in your prompt violate user guidelines". Screenshot is attached.What could be a problem? P.S. Midjourney and ChatGPT generated image with the same prompt as usually very well.I've tried it for the first time (just for test) and even first request failed. Also Topics requested to send this post do not relate to the issue. So I just select first of them "Performance".

Srishti_Bali · Answer

Hi @Dmitrii35956449d9tl

Sorry about the trouble! I tested the same prompt on my end using version 29.3.1 on Windows 11 machine, and it worked fine—I’ve attached the generated image for reference. AI-generated images can sometimes be unpredictable. Could you try running the same prompt in a new file and see if the results are different? Also, could you confirm which version of Illustrator you're using? I’d love to help figure this out with you!

Regards,

Srishti

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