»Generative Recolor« fails due to connection problems

Forum|Forum|2 years ago
October 27, 2023
2 replies
603 views

[Window 10, Creative Cloud Illustrator 28.0]

Hi there!

When trying to use »Generative Recolor« with one of the given examples (like »Yellow Submarine«), the app claims there’s no existing internet connection.

How to go about this?

Thanks –
Klaus

This topic has been closed for replies.

Correct answer Klаus

Re-installation of my firewall providing app did the trick.

KlаusAuthorCorrect answer

Inspiring

Re-installation of my firewall providing app did the trick.

Monika Gause

Community Expert

Is this a personal or a Team license?

Maybe an aggressive fireall blocking things going out?

KlаusAuthor

Inspiring

It’s a personal license.

A firewall blocking things going out? Uhm – a lot of things are »going out«, like this reply.

How can I check possible firewall problems regarding Illustrator anyway?

Monika Gause

Community Expert

I was referring to something like "Little Snitch" blocking basically everything that any software tries to do in order to "phone home"

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