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Andrew LaMorte
Known Participant
Sep 7, 2024 9:49 PM UTC
Question

Glitchy and Invisible Fill & Stroke Color Palette Dropdown Menu

I noticed 2-3 updates ago that when I click the fill or stroke dropdowns in the top right tool bar that the dropdown menu is all glitchy. Sometimes only two menu options are visible and the whole menu is out of wack.

I'm attaching 3 screenshots I took all within seconds of eachother. One is normal, one is nearly invisible except for two buttons, and one is missing just a few items. 

The only thing that temporarily resolves it is switching between "Color Mixer", "Gradients", and back to "Swatches". 

I just updated today to 28.7.1, but had this issue with the previous version as well.
Is there anything I'm missing here? Or anything I can try to get rid of this issue? 

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8 replies

Monika Gause
Community Expert
Community Expert
Sep 7, 2024 9:59 PM UTC

Which MacOS is it?

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Andrew LaMorte
Known Participant
Sep 7, 2024 11:14 PM UTC

Mac OS Sonoma 14.6.1 (latest). 

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Monika Gause
Community Expert
Community Expert
Sep 7, 2024 11:28 PM UTC

Did you already reboot the system?

Reset the preferences? That would erase your settings, so you might want to close Illustrator and then rename the preferences folder.

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