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Mike28538806xye4
Participant
February 27, 2023
Answered

Going from AI 2022 to AI 2023

  • February 27, 2023
  • 2 replies
  • 994 views

I just noticed 2023 was installed automatically on my PC but my 2022 is also still installed. Shouldnt 2022 automatically be removed when upgrading to the next version? Should I uninstall 2022 or will it go away on my pc by itself?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

When you upgrade there is an option to remove the previous installs. I'm guessing that option is unchecked.

If 2023 is working for you without issue, you can use the uninstaller either in the application folder or using the Creative Cloud desktop app (click the ellipses next to the app you want to uninstall).

2 replies

michelew83603738
Community Expert
michelew83603738Community Expert
Community Expert
February 27, 2023

This is an option that you can pick as a lot of people like to have multiple versions (now limited to 2) on their computers for teaching purposes or because there may be some issues that need to be resolved. You can always use the uninstall and next time you update, just make sure the automatically uninstall is selected if you want old versions to be deleted from your computer.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
February 27, 2023

When you upgrade there is an option to remove the previous installs. I'm guessing that option is unchecked.

If 2023 is working for you without issue, you can use the uninstaller either in the application folder or using the Creative Cloud desktop app (click the ellipses next to the app you want to uninstall).

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