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Correct answer Anubhav M

Hello Nakul Arora6283,

 

Sorry to hear about this experience. The NVIDIA RTX 3070 is compatible with Illustrator. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and check if it helps.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 
 

If the issue persists, kindly try resetting the Windows Management Instrumentation (WMI) Repository by following the steps shared in this Microsoft Community Post: https://answers.microsoft.com/en-us/windows/forum/all/msinfo32exe-system-information-not-working-error/ddc9c6ef-1832-42ee-a768-9878c81f196c and share your observations.


Looking forward to hearing from you.

 

Thanks,
Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
September 5, 2022

Hello Nakul Arora6283,

 

Sorry to hear about this experience. The NVIDIA RTX 3070 is compatible with Illustrator. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and check if it helps.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 
 

If the issue persists, kindly try resetting the Windows Management Instrumentation (WMI) Repository by following the steps shared in this Microsoft Community Post: https://answers.microsoft.com/en-us/windows/forum/all/msinfo32exe-system-information-not-working-error/ddc9c6ef-1832-42ee-a768-9878c81f196c and share your observations.


Looking forward to hearing from you.

 

Thanks,
Anubhav

N
Nakul Arora6283Author
Participating Frequently
September 6, 2022

it's working now i followed the former method of resetting the Preferences THANKYOU

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    September 6, 2022

    Hello Nakul Arora6283,

     

    Glad to hear that the problem was resolved. Feel free to reach out if you need further assistance in the future. We'd be happy to help.

     

    Regards.

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