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Participant
Aug 19, 2024 9:16 PM UTC
Question

gradual looses functions

Hi , I'M not sure how to troubleshoot performance issues, seems like Illustrator "gets tired." How can I verify if I need more memory? 

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4 replies

Monika Gause
Community Expert
Community Expert
Aug 19, 2024 9:33 PM UTC

Please tell us about your hardware configuration and what exactly is happening. Do you reboot the computer daily? Which apps are open?

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dedepugAuthor
Participant
Aug 19, 2024 11:39 PM UTC

My IMAC boots up every day.  I open safari, chrome and multiple websites . closing websites has helped! Where can I obtain the hardware info needed?

After working in illustrator for an hour, functions start to not work. How do we figure this out?
TY so much for  any help.

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Monika Gause
Community Expert
Community Expert
Aug 19, 2024 11:58 PM UTC

About this Macintosh will tell you the amount of RAM.

Just close all browsers. Browsers eat RAM for breakfast, lunch and supper. Even with no tabs open.

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