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Chris Loftin
Participant
October 13, 2023
Answered

Graphtec Plotter CE6000 Cutting Master 5

  • October 13, 2023
  • 2 replies
  • 2011 views

Graphtec Plotter CE6000 Cutting Master 5  doesnt have option to print after v28.0 update yesterday. I tried reinstalling everything with no luck. any ideas on how to get Illustator to recognize plotter/printer again? Other printers are showing up fine. 

 

Thanks,

-Chris

This topic has been closed for replies.
Correct answer PRD412

This link goes to my dropbox where I have the file saved. I hadn't realized that graphtec did not include 1.0.272 on the list on their download page.

 

https://www.dropbox.com/scl/fi/p5wru8gyi8glejfix8hoo/CM5_1.0.272_WA_S.exe?rlkey=x58ko5y5mjteyrzpvbia2z7kw&dl=0

2 replies

P
PRD412
Participant
October 19, 2023

I just ran into this issue with our computers at work. It seems that the winning combination is to have AI 27.9 and CM5 1.0.272  or older installed together. Graphtec isn't showing the older versions being available on their US site, but the mygraphtec.jp site still has CM5 1.0.197 available over at https://mygraphtec.jp/site_download/cm5/cm5_en_w.html

 

*Graphtec is estimating having a fix for AI2024 towards the end of November apparently..

T
Ted289478592hod
Participant
October 30, 2023

can you give a link to the 1.0.272 download thanks... im using windows 10 

P
PRD412Correct answer
Participant
November 1, 2023

This link goes to my dropbox where I have the file saved. I hadn't realized that graphtec did not include 1.0.272 on the list on their download page.

 

https://www.dropbox.com/scl/fi/p5wru8gyi8glejfix8hoo/CM5_1.0.272_WA_S.exe?rlkey=x58ko5y5mjteyrzpvbia2z7kw&dl=0

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 13, 2023

    Just don't update your applications until all the manufacturers have your necessary plugins ready for that. You can still download the older version. Install it and then run both Illustrator versions on your computer if needed, so you can print.

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