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August 17, 2022
Answered

Having tool performance issues in Illustrator on Mac M1

  • August 17, 2022
  • 2 replies
  • 271 views

As a designer and illustrator this is a major issue for me as it affects performance and eats my time up. In Illustrator the selection tool and anchor selection is not working properly. I cannot select anchor points on images to transform the shape. Never had these issues before I moved everything over to M1. Just wondering if something has changed or if these bugs are being worked on. 

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Correct answer Anshul_Saini

Hi Tiffany,

 

Sorry to hear about the trouble you are facing. I would like to know if resetting the Illustrator preferences as suggested by Steve helped you or not. If not, would you mind confirming if you are using a Magic mouse or touchpad? Also, please ensure that you are running the latest Illustrator v26.5. In this, we have fixed an issue with the magic mouse, which was causing problems while moving anchor points or objects.

 

Let us know how it goes. We'll be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

#marking it correct to highlight

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
August 24, 2022

Hi Tiffany,

 

Sorry to hear about the trouble you are facing. I would like to know if resetting the Illustrator preferences as suggested by Steve helped you or not. If not, would you mind confirming if you are using a Magic mouse or touchpad? Also, please ensure that you are running the latest Illustrator v26.5. In this, we have fixed an issue with the magic mouse, which was causing problems while moving anchor points or objects.

 

Let us know how it goes. We'll be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

#marking it correct to highlight

Steve Werner
Community Expert
Community Expert
August 17, 2022

Tiffany,

 

This is the InDesign forum. You're posting an Illustrator issue. I'd suggest you should post your question in the forum below:

 

Illustrator

 

Steve Werner
Community Expert
Community Expert
August 17, 2022

Your question was moved by a moderator into the Illustrator forum.

 

Now, trying to help you, I have a MacBook Pro 2021 with an M1 Pro chip. I'm not having any such problem with my computer using the selecting anchor points with the Direct Selection tool (the white arrow tool). The Selection tool (black arrow tool) would not work to edit anchor points.

 

If it's not using the wrong tool, you might try restoring your Illustrator preferences. Quit the application and when launching, hold down the Command/Ctrl + Option/Alt keys until Illustrator opens.