Skip to main content
Participant
March 12, 2025
Question

Help! Document contains objects that are not compatible with the current Illustrator Version.

  • March 12, 2025
  • 2 replies
  • 131 views

I am using AI 2025 and havent changed the versions. AI crashed and now I am unable to open the document. 

 

Any help please as I have spent a lot of time working on this. 

2 replies

lucy_8860Author
Participant
March 14, 2025

Bump

Anubhav M
Community Manager
Community Manager
March 20, 2025

Hello @lucy_8860,

Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored?

 

Also, kindly share a link to a sample file after uploading to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

 

Anubhav

lucy_8860Author
Participant
March 12, 2025

Hey @Anshul_Saini  sorry for the mention but I see that you have deal with this before. Would you be able to have a look for me please?