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Participant
April 11, 2025
Answered

Help, I can't click and drag points

  • April 11, 2025
  • 2 replies
  • 334 views

Hello All, i have the newest update to Illustrator and have been a designer for almost 30 years. This is a new one for me. I am working on some artwork. I click on another file and go bnack to this file and all of a sudden I can't move any of the points with my mouse. If I use arrows it works, I can aslo Use Isolated Select Path to adjust. But I have lost the ability to select points and move them freely on the regular. Now its doing it with ALL of my files. I have shutdown and restarted, I have restarted the app multiple. This is slowing my workflow down immensely. This just started happening about two weeks ago. When I retart the machine in the mornings, the app works fine. Then after a while, it starts doing this again. No workaround has helped. This is getting old. I shouldn't have these issues with how much I spend on this software!

Correct answer DaxArt

So I found the issue this time..... If you have a placed raster image you are drawing over the top of, it hangs up the vector if you are drawing on top of the raster image. As soon as I removed the image behind the vector, I was able to click and drag on any points with no issue. Dumb Bug.

2 replies

Ton Frederiks
Community Expert
Community Expert
April 11, 2025

Can you check if there are any apps/utilities running with Illustrator that could cause this?

You could try if resetting Preferences helps, after making a backup of your settings: Edit > My Settings > Save Settings and backup of preferences.

https://helpx.adobe.com/illustrator/using/setting-preferences.html

If that does not help try to get the version installed that worked before the update.

 

DaxArtAuthorCorrect answer
Participant
April 11, 2025

So I found the issue this time..... If you have a placed raster image you are drawing over the top of, it hangs up the vector if you are drawing on top of the raster image. As soon as I removed the image behind the vector, I was able to click and drag on any points with no issue. Dumb Bug.

Ton Frederiks
Community Expert
Community Expert
April 11, 2025

Good to hear you found the culprit. Which version and which System are you using?