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Answered

HELP!!.... Illustrator has scaled everything!

Forum|Forum|1 year ago
June 13, 2024
4 replies
900 views

Hi all....

never had this before.
I use illustrator to cut sign graphics so it's linked to a plotter.

I have a file I'm working on that has clearly been scaled. Artboard says it's 3800mm x 400mm but when I print it's 380mm x 40mm. There is nothing to show that it has been scaled.
the only workoround is to create a new file and cut/paste everything in.

I'm sure this is a 'clever' feature meant to help and not result in £££'s worth of wasted material. Any ideas how can I turn this ridiculous feature off?

thanks

This topic has been closed for replies.

Correct answer Monika Gause

You cannot revert. You can only copy the artwork, create a new normal file and then paste.

Jacob Bugge

Community Expert

GrangerMorton,

I believe the issue may lie somewhere in something between Ai and the plotter or in the settings of the plotter.

Which changes have been made recently (if you know)?

G

GrangerMortonAuthor

Known Participant

Hi, no the plotter is the same .... if I cut and paste into a new doc, the sizes are all good

Ton Frederiks

Community Expert

Large canvas files were introduced in 24.2. I

Which version are you using?

G

GrangerMortonAuthor

Known Participant

Hi thanks... this is 24.3. "Large canvas File"... that sounds like a thing that may cause this...

Monika Gause

Community Expert

Did you work in a Large Canvas file?

G

GrangerMortonAuthor

Known Participant

My original artboard sizes were 3800 x 400mm so ok to be in 'normal' mode. Maybe somehow it's decided to do a "large canvas" thing. I did try the Adobe "Help phoneline" .... yeah, won't do that again.... over an hour of the chap telling me it's down to how it's viewed on screen, never mentioning "Large Canvas" at all......
.... I love this forum!!

G

GrangerMortonAuthor

Known Participant

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