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Sonny268097514vsw
Participant
October 26, 2022
Answered

HELP! Illustrator is adding additional file extensions to linked images when I package

  • October 26, 2022
  • 3 replies
  • 846 views

I recently updated to 27.0, can anyone help me figure out why illustrator is adding  additional file format extensions when I package a file, for exmaple:

Invisiscar BAs_12wks.psd is now Invisiscar BAs_12wks.psd.psd

 

INVISISCAR_GOOP_022_V2_FLATTENED_CMYK.jpg is now INVISISCAR_GOOP_022_V2_FLATTENED_CMYK.tif.jpg

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Sonny268097514vsw, @calm_determination0D44, @defaultpq6rfx39xim3,

 

Sorry for the late response. I am happy to share that we have fixed this bug in our latest release – 27.0.1, which is available worldwide now.

 

Feel free to reach out if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

3 replies

calm_determination0D44
calm_determination0D44
Inspiring
October 31, 2022

I've got the same issue too. One day I will learn to never update to adobe's new releases.

    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    December 1, 2022

    Hello @Sonny268097514vsw, @calm_determination0D44, @defaultpq6rfx39xim3,

     

    Sorry for the late response. I am happy to share that we have fixed this bug in our latest release – 27.0.1, which is available worldwide now.

     

    Feel free to reach out if you need further assistance. We'd be happy to help.

     

    Thanks,

    Anubhav

    D
    defaultpq6rfx39xim3
    Participant
    October 31, 2022

    I noticed this as well. It's a bit annoying. Glad to hear it is a bug that will be fixed and not a setting I need to change.

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      October 26, 2022

      Hello @Sonny268097514vsw,

       

      We are sorry for the trouble. We are able to replicate the behaviour on our end. The links have double extensions when packaged. We have logged a bug with the product team for this behaviour.

       

      In the meantime, I would request you to upvote this UserVoice and stay tuned for updates.

       

      Thanks,

      Anubhav

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