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Zheng_NJU
Participant
February 27, 2025
Question

Help! The property panel of v29.3 is blank.

  • February 27, 2025
  • 1 reply
  • 156 views

I just installed illustrator in v29.3, but found that regardless of whether I selected any type of object, the Properties panel in the new version doesn't show any controls, only the title of the corresponding control group.

Even if the text object is selected or nothing is selected, it is still empty.

I've tried resetting preferences, resetting workspaces, and even reinstalling the software, but nothing has worked.

But there is no problem with the 2024 version of Illustrator.

1 reply

Community Manager
February 27, 2025

Hello @Alluring_Glitter9564,

Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps? Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Anubhav