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octone75
Inspiring
March 16, 2023
Answered

help whith Export format

  • March 16, 2023
  • 3 replies
  • 1034 views

Hello guys and girls, I need help

I made some files (banners) containing each on different workplan (dunno the exact term in english) When I want to export every workplans as a jpg, illustrator add 1 pixel. for example a 936x120 px change to 937x121 !! How can I fix this, its now quite urgent as usual`

Thanks for responding !

 

 

This topic has been closed for replies.
Correct answer Anubhav M

Hello @octone75,

 

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this community post (https://community.adobe.com/t5/illustrator-discussions/the-solution-to-the-extra-pixel-problem/td-p/9274343) and checking if it helps?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

3 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
March 31, 2023

Hello @octone75,

 

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this community post (https://community.adobe.com/t5/illustrator-discussions/the-solution-to-the-extra-pixel-problem/td-p/9274343) and checking if it helps?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
March 16, 2023

I understand, if you can give an example with just a black rectangle, that would be fine.

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
March 16, 2023

Use points or pixels as units to check the upper left X/Y coordinates and make sure that the values are round, no fractions.

O
octone75Author
Inspiring
March 16, 2023

Hello Ton,

I already use pixels as unit, all my workplans are at the good size, just checked right now, but all my exports are 1 pixel too large, this is insane. I have 180 banners, and no solution to export them.

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
March 16, 2023

Check if your Rulers are Global Rulers, and measure the artboard X/Y coordinates from the upper left corner.

Export at 72 ppi or multiples thereoff, like 288 ppi.

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