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Participant
February 22, 2018
Answered

help with files for AI

  • February 22, 2018
  • 1 reply
  • 263 views

Every file I import is having an issue. There are lines through the design. it doesn't matter if it is a .eps or .ai - and when i trace a file, it happens too.  I have been using AI for YEARS and this has never happened. I have creative cloud. i uninstalled, then re-installed. and still the same. I don't know how to fix this HELP! It started happening after updating the app through CC...

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    Correct answer John Mensinger

    View > Preview on CPU

    1 reply

    John Mensinger
    Community Expert
    John MensingerCommunity ExpertCorrect answer
    Community Expert
    February 22, 2018

    View > Preview on CPU

    lhodnetAuthor
    Participant
    February 22, 2018

    OMG I think you might be my favorite person ever.

    WHY did this happen?!?!

    John Mensinger
    Community Expert
    Community Expert
    February 22, 2018

    lhodnet  wrote

    OMG I think you might be my favorite person ever.

    I assure you, I am not that.

    WHY did this happen?!?!

    I'm sure many know more about it than I, but simply, it appears OS and hardware support for GPU acceleration is still far too limited for it to have been made a default.