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Participant
August 17, 2026
Answered

hi, i am using adobe 2026, with mac os 26. when i launch illustrator, it reminds me the crash of wacom driver, and keep asking me to enable wacom. but no matter what i did, it reminds me. anyone has experience can help to solve it?

  • August 17, 2026
  • 6 replies
  • 65 views

hi,

i am using adobe 2026, with mac os 26.

when i launch illustrator, it reminds me the crash of WACOM driver, and keep asking me to enable wacom. but no matter what i did, it reminds me. anyone has experience can help to solve it?

 

i cant remove the wam driver with their wacom tablet utility. 

hope i can get help here if anyone has the same experience. 🙏🏻

 

    Correct answer Ed22846030lwxc

    i found a latest wacom driver from web and problem solved. many thx to nataliia and monika 🙏

    (to people may have the same issue:)
    i used to install wacom driver, with intuos tablet 5 years ago. recently i back to use mouse. in the recent wacom driver it says it’s up to date, but i found the latest one from web. thx again.

    6 replies

    Simon Bousquet
    Participant
    August 21, 2026

    @Monika Gause I get the same issue but I don’t own a Wacom tablet. I used to have one but I haven’t used it for years and this issue’s popped up a few days ago. I’ve searched and applied many solutions suggested by AI. None of them resolved the problem. I have a Huion tablet that I use both as a screen a drawing device. I’ve updated to the latest driver hoping it would solve the problem. Still the same prompt appears when I launch Illustrator.

    Nataliia_M
    Inspiring
    August 17, 2026

    Have you tried updating the Wacom drivers, if any are installed? Sometimes this helps.

    Warmly, Nataliia
    Ed22846030lwxcAuthorCorrect answer
    Participant
    August 19, 2026

    i found a latest wacom driver from web and problem solved. many thx to nataliia and monika 🙏

    (to people may have the same issue:)
    i used to install wacom driver, with intuos tablet 5 years ago. recently i back to use mouse. in the recent wacom driver it says it’s up to date, but i found the latest one from web. thx again.

    Nataliia_M
    Inspiring
    August 24, 2026

    I’m glad that it woirked out!

    Warmly, Nataliia
    Monika Gause
    Community Expert
    Community Expert
    August 17, 2026

    Do you even have a Wacom tablet?

    Participant
    August 19, 2026

    i found a latest wacom driver from web (but not in recent installed wacom driver) and problem solved. many thx