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Jeremy AB
Jeremy AB
Known Participant
July 8, 2021
Answered

Highlighted input values not visible in Character panel in Illustrator when Dark Mode is on in macOS

  • July 8, 2021
  • 1 reply
  • 1974 views

Just noticed this recently... when Dark Mode on macOS Big Sur is enabled, click in a palette field and then tab to the next field. It's now completely white, so you can't read the text. So any highlighted field in a palette becomes unreadable. This goes away if Dark Mode in macOS is turned off. Illustrator's interface darkness has no affect on this bug.

 

 

{Renamed by MOD}

Correct answer John.H.S

Thanks for the prompt reply. Yes, I have macOS dark mode turned on as well so will try and live with the issue or turn off dark mode. 


The problem appears to be with the Accent and Highlight colour settings that can be changed in System Preferences/General. When these are changed from the default colour (graphite) then any highlighted text within Illustrator is then visible again. See image attached. It's now working fine for me so I hope this solves the problem for anyone else who finds the same issue/glitch. Thanks for your help with this.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
July 23, 2021

Hi there,

 

Sorry about the trouble and delayed response. Could you please share a few more details like:

  • The version of macOS & Illustrator
  • Is this only happening in the Character panel, or do other panels also not showing input values when highlighted?
  • Does resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html) help to resolve the issue?
    Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Looking forward to your resposne.

 

Thanks & Regards,

Anshul Saini

Jeremy AB
Jeremy ABAuthor
Known Participant
July 23, 2021

Hello. macOS Big Sur 11.4 and latest version of Illustrator. Deleting prefs makes no difference. It appears to be a visual glitch only when macOS dark mode is turned on. It's not just the Character panel. I only picked that one as a screenshot example. However, at this moment the problem isn't happening so there must be something else that's triggering it. If I figure that out I will post here.

J
John.H.S
Participant
July 26, 2021

I have exactly the same problem. Did you manage to figure out what causes this and how to fix it? Would appreciate any feedback you can give. Thanks.

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