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Participant
Oct 22, 2026 10:40 PM UTC
Question

How can I turn off the "Start quickly in Firefly..." and "Search Adobe Stock" pop-ups from the new document panel?

What it says on the tin. I want to remove the ad pop-ups for Firefly (“Start quickly in Firefly, then go further in Illustrator”) and Adobe Stock (“Search for an image or template from Adobe Stock”) that appear every time I open the New Document panel to create a new file, given that I’m on a paid subscription for the Creative Cloud. Clicking onto them doesn’t dismiss them in the future either.

Example of Ads

 

    2 replies

    justlearn
    Community Expert
    Community Expert
    Oct 23, 2026 10:47 AM UTC

    ​
    ​@callum_6285  I have "Show Home Screen when no documents are open" enabled and I also have the modern New Document interface (Legacy File New Interface is disabled), but I do not see the Firefly or Adobe Stock promotional cards. It’s the opposite of what ​ ​@Harshika Verma suggested. 

    Curious, are you using the latest Illustrator update? I am using V20.8.2 on a MAC.

    I'm not 100% sure, but you could try turning off notifications and marketing communications in your Adobe account under Communication Preferences: https://account.adobe.com/magazines It may not affect the Firefly and Adobe Stock panels in Illustrator, but it's something to try. Mine is all off. And I don’t see any Firefly or Adobe Stock promotional cards.

    ​

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    Harshika Verma
    Community Manager
    Community Manager
    Oct 23, 2026 6:54 AM UTC

    Hi ​@callum_6285,

    Thank you for reaching out. If the promos bother you on the startup/Home screen, you can disable them separately in the same General preferences panel:

    • Uncheck "Show the Home Screen when no documents are open"

    This stops Illustrator from showing the Home screen (with its Stock/Firefly cards) at launch. You can still access it later via Home in the menu if needed.

    Another workaround you can follow:

    If the Firefly/Stock in the File → New dialog bothers you, you can enable "Use Legacy 'File New' interface" in Preferences → General.

    After this, File → New will open the older, streamlined dialog- no Firefly prompt, no Stock search bar.

    Meanwhile, you can also upvote this UserVoice and add your comment. 


    Hope that helps. 

    Thanks,

    Harshika 

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