Participant

Question

how come support not on weekend

Forum|Forum|7 months ago
August 31, 2025
3 replies
173 views

i work eight days a week, and trying finish some project during the labor day weekend, any agent availble?

The font Interstate used to work, then now doesnt show properly in Illustraotr

Need to understand why

Monika Gause

Community Expert

A week has 7 days.

What means then and now? After an update?

Which system and version of Illustrator is this?

DO you have font management?

Did you already try and reinstall the font?

D

denizenloungeAuthor

Participant

great, my week has eight days or more, as working more than standard 40hours

now reading rest of questions and check them, once i have tried those options, i ll repost

PS to keep in memory, from a chat conversation

lucky today is monday, and open chat support, as support work mon-fri not weekends when I am working

And they are open during holidays, like labor day today

thank you

WIll be better if open seven days a week as some people work extra days to get their projects done

Monika Gause

Community Expert

Unless marked as staff, people on this forum are volunteers, many of them also working more than 40 hrs, so do not tell me about something I know.

kglad

Community Expert

that's best asked here in the forums.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

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