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Participant
March 8, 2021
Answered

How Do I contact Adobe Support Chat

  • March 8, 2021
  • 2 replies
  • 1220 views

It seems to just go in a circle where I navigate to a page from the support page, and then at the bottom it says "Contact Us, real help from real people" and it just leads me back to the first page.  I think this is referred to as a dark cycle.  How do I contact adobe??

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Correct answer Manan Joshi

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

2 replies

Manan JoshiCommunity ExpertCorrect answer
Community Expert
March 9, 2021

To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
Monika Gause
Community Expert
Community Expert
March 8, 2021

Are you logged into your Creative Cloud account?

Is that a personal account, or a Team account?

 

Can you try in a different browser?