How do I retrieve an off-screen dialog box?

Forum|Forum|15 years ago
July 28, 2010
12 replies
73382 views

I am using two screens and moving Illustrator to the larger screen from my laptop so that I can see things better. I am still using CS2. One day for reasons I still do not understand, my PDF dialog box disappeared. Illustrator thinks it is there, but the only thing I can do is escape out of it. I can't save a file as a PDF, and I need to do that on a regular basis. I even tried uninstalling and reinstalling CS2, but it did not change anything.

Does anyone know how to retrieve a dialog box that has gone off the screens?

Thanks!

Correct answer prodic

If you're on a PC try the following:

1. Press Alt+Space

2. Press m

3. Use your arrow-keys once or two.

4. Move your mouse or pen around.

This should result in you seeing a vague dotted outline of your dialog-box.

Once you're able to see that hit enter to reposition it and later on resize it.

This happend a lot with CS2 and especielly in a 2 monitor setup.

Show previous replies

W

Wade_Zimmerman1

Inspiring

Change the resolution of your screen to the lowest you can possibly set it.

Or hold on the Mac command option shift keys down as you launch Illustrator. Keep them down until it is launched on the pc the control alt shift.

or

PC

1. Quit Illustrator.
2. Rename the AIPrefs file (for example, to AIPrefs.old) in the Users/(user)/AppData/Roaming/Adobe/Adobe Illustrator CS3 Settings folder.
3. Start Illustrator. Illustrator creates a new preferences file.

Mac

1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS # Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.