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TMacFarlane
Participating Frequently
January 12, 2018
Answered

How Do I Turn Off That Annoying Tour Window?

  • January 12, 2018
  • 22 replies
  • 32513 views

I have looked everywhere in the Preferences, but I cannot locate that horribly annoying Tour window that covers my work whenever I use Illustrator. Can someone show me how to turn it off (no, it's not the Welcome Screen...)?

Correct answer Doug A Roberts

This issue is listed as 'fixed' in version 25.4:

 

https://helpx.adobe.com/uk/illustrator/kb/fixed-issues.html

 

If you have updated and are still experiencing it or something similar, it may be worth posting on the uservoice link in that page to give details, or alerting Srishti here.

22 replies

wrensauer
Community Manager
Community Manager
February 5, 2018

Hi TMacFarlane,

You can turn off Tool Tips by going to Illustrator Preferences > Uncheck Show Tool Tips:

Let us know if you need further assistance.

Best,

Wren

regnalm48125995
Participant
October 18, 2018

I have it turned off and I still get this very very VERY annoying window. Hitting skip tour doesn't help.

Participating Frequently
April 6, 2021

Yes, me too. And Adobe appears to be pretending this bug is not by design.

redwards_
Inspiring
January 12, 2018

Yeah -- its the most annoying workflow killer in my opinion.

Illustrator I think I just had to use it then close it cleanly and it remembered I had already seen their new video pop up tour guide stuff... it stuck for a couple sessions.
...maybe just reboot if your adobe illustrator is leaving the pop ups

In photoshop it is this... (wish they kept it the same in AI)

'rich' tooltips