How to

Forum|Forum|2 years ago
July 7, 2023
2 replies
299 views

I recently bought a new iMac with the M1 chip. It was a tough migration but it seems to be fine now.
Today I dubble clicked on a AI file to open it and go this message? If you notice at the bottom of the screenshot the program is open and if I just drag and drop a filenit will open?

How-to

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Anubhav M

Community Manager

Hello @TwistyBitz,

Thanks for reaching out. I hope the suggestions shared by Monika to remove and reinstall Illustrator helped resolve the problem. If not, kindly try running Illustrator under a different administrator account (macOS) and check if it helps.

Looking forward to hearing from you.

Thanks,

Anubhav

TwistyBitzAuthor

Participant

Not sure but it seems she didn't read my post as I noted I can drag and drop a file and they open fine.. When I did the migration to my new iMac I had to re-install AI as well as PS from Adobe's site. They seem to be working fine but I just can't double click a file to open?????