Open Illustrator, select Create New, new box pops up with print, web, mobile, etc. preset options - when I select the "print" option, the units are in points, how can I save this preset to display in inches? Selecting inches in "general" preferences does not fix this.
Do you know how to show Rulers for your new document. If you have them showing, try double clicking on the box where the rulers meet (upper left). This should reveal a dropdown menu with a list of measurement options. Click on inches and then name and save the document. Move the newly saved document to the New Document Profile folder in your user account.