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defiboo
Participating Frequently
July 27, 2018
Answered

How to clean the register of the serial number (AI CS3, cc cleaner tool done but not enough)?

  • July 27, 2018
  • 3 replies
  • 5355 views

Hi,

I would like to activate my CS3 Illustrator so I followed the steps. It didn't work

I tried the Adobe CC Cleaner Tool but the Serial Number is still recorded in the Windows registry (I used Recover Keys (demo version) and I saw that the serial number was still the old)

How can I change the serial number or erase the one in the Windows registry so that it asks me to enter the one that I can use to activate my Illustrator product)

Can you please help me ? I would really like to use my Illustrator product

Best Regards,

Daniele

    This topic has been closed for replies.
    Correct answer Jacob Bugge

    Daniele,

    If relevant, you may try to do as Mark describes in post #10 here (hoping/as long as the solution still works),

    https://forums.adobe.com/thread/2373402

    using this,

    https://helpx.adobe.com/x-productkb/global/temporary-activation-expired.html

    3 replies

    D
    defibooAuthor
    Participating Frequently
    July 28, 2018

    Thank you both for your quick responses

    Have a great day

    And all the best!

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity ExpertCorrect answer
    Community Expert
    July 28, 2018

    Daniele,

    If relevant, you may try to do as Mark describes in post #10 here (hoping/as long as the solution still works),

    https://forums.adobe.com/thread/2373402

    using this,

    https://helpx.adobe.com/x-productkb/global/temporary-activation-expired.html

    D
    defibooAuthor
    Participating Frequently
    July 28, 2018

    Thank you Jacob,

    Deleting the cache.db file made it a success. Thank you

    I can now use the product which is great

    However I can still not activate it with the new serial number. That will be yet another step

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    July 28, 2018

    Daniele,

    However I can still not activate it with the new serial number. That will be yet another step

    No need/possibility, no step.

    The whole change is caused by the retirement of the activation servers for CS3, (almost) just as it happened with CS2.

      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      July 28, 2018

      The activation servers for CS3 have been shut down. In order to install any CS3 program you will need a replacement installer that does not require activation from Adobe. Go to Download Adobe Creative Suite 3 products . As long as you are a registered owner and have your original serial number you can use this link. Keep in mind however that CS3 is not supported for Windows 10 so even if you are able to install it may not run. If you have Windows 7 or 8.1 then you should be OK. I am not certain but I believe that in using the replacement installer that you will not have to clear the registry.

        D
        defibooAuthor
        Participating Frequently
        July 28, 2018

        Thank you Bill,

        I actually saw Jacob's answer first and followed it through. Have a great day

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