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Participant
August 3, 2024
Answered

How to fix this an unknown error has occurred?

  • August 3, 2024
  • 2 replies
  • 434 views

I’m having trouble opening ai — it keeps displaying an error. Can anyone help me figure out how to fix it?

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Correct answer Monika Gause

Which version, which system?

 

Have you already rebooted the computer?

Reset the preferences?

 

Or even uninstalled, ran the Adobe Cleaner tool and reinstalled?

2 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
August 3, 2024

Which version, which system?

 

Have you already rebooted the computer?

Reset the preferences?

 

Or even uninstalled, ran the Adobe Cleaner tool and reinstalled?

Participant
November 6, 2024

using latest version. happen after update latest version today 6/11/2024. already reboot & reinstalled